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FAQs
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COHORTS —

FREQUENTLY

ASKED QUESTIONS

What to Expect

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  1. Who is this program designed for?  Our programs are designed for those who are on the front-lines in working with patients. In particular, physicians, advanced practice providers, nurses and similar medical professionals.

  2. These cohorts sound a little 'touchy-feely'. Tell me more about why I can expect the cohort experience to be helpful? These are evidenced based, professionally led cohorts, from an organization that has been designing group process for 90 years. We draw from a growing body of health care specific research on the importance of topics like emotional intelligence, meaning and purpose. In each session, participants are free to talk as much or as little as they like. Lumunos does encourages honesty and authenticity. This is not group therapy, but most participants leave with a greater self-awareness and a strengthened sense of purpose.

  3. Will these cohorts help me if I am in a more acute situation for something like addiction, divorce, depression, etc.? We encourage those wrestling with major issues to get professional help. Our facilitators are not trained therapists. That said, the collegiality of the cohort experience could provide good additional support for those in crisis.

  4. I’m an introvert and not generally drawn to groups. Will I be forced to talk? Our assumption is that each group will have some mix of extroverts and introverts. We design the cohort experience so that everyone will feel comfortable. Most introverts don’t like small talk, but the kind of meaningful conversation in the cohort is appreciated. 

  5. How much homework will there be? Each session will include a reading before the meeting, which will help you to learn and engage with the topic. Lumunos will also provide follow up resources to each session if you want to dig deeper. Participants are expected to make a commitment to the cohort if they sign up. That said, we understand that you are busy professionals. If on a given week you are not able to do the expected reading, we understand and you will still be able to participate fully. 

  6. Can I get CME credit for participating? We are hoping to have CME in place for the cohorts by mid-September, so stay tuned.

What to Expect

Scheduling Questions

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  1. I don't see a cohort where the schedule is a fit for me. Are there other options? We will be continually adding new cohorts. Feel free to contact us and let us know what type of schedule would work for you.

  2. I'm part of a group of people who would like to create a cohort. Is that possible? Yes. Contact us, and we'll try to work with you on a creating a cohort schedule that works for your group.

  3. If I sign-up for a cohort but am unable to attend one (or more sessions), can I make that session up, or get a partial refund? While we try to be very flexible, changes like these are not available.

Scheduling Questions

Refund and Payment Questions

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  1. How much does it cost to join a cohort? $400.

  2. Can I try a cohort experience for free? Yes! We are offering several one-hour online video conference cohort trial sessions. For more information, contact us and ask about a free trial session.

  3. If I sign-up for a cohort but have to withdraw, can I get a refund? If you contact us at least 2 weeks before the cohort begins, we will provide a 100% refund. After that, we cannot provide a refund. But, we will be happy to have you join a future cohort at no additional cost.

  4. If I sign-up for a cohort but am unable to attend one (or more sessions), can I make that session up, or get a partial refund? No. While we would love to have the flexibility to handle those requests, this is more complicated to handle than you might realize.

  5. The program is more than I can afford. Can I attend for a reduced price? Unfortunately, we don't have the financial resources to provide scholarships, but we run specials on occasion. Contact us to find out more. We also encourage you to be creative and check with the appropriate leaders in your organization. Many organizations and hospitals set aside funds for employee well-being.

  6. Do I have to have a PayPal account? It may appear that way at first, but PayPal will process credit card payments. You don't need a PayPal account.

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Refund and Payment Questions
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